After doing the research, we found many different culprits responsible for the error when streaming content on Hulu. In this article, we have listed the potential fixes that worked for many affected users to get past the error.
Internet Connection: A slow or unstable internet connection is the most common reason for the error. If your internet connection is not working correctly, Hulu won’t be able to stream content and start showing errors. Check your internet connection speed or switch to a different connection.Server Issue: Another possible reason is the Hulu server is down and not working correctly. In this case, checking the server status is recommended.Device problems: The device’s internal glitches start causing problems and stop the app from functioning correctly. Restarting the device may work for you to solve the problem.Corrupted Cache data: Every app store cache, and this stored cache gets corrupted with time. If the Hulu app cache data gets corrupted, it stops the app from establishing a connection with the device and stops it from streaming content. Clearing the app cache may work for you.Corrupt Application: Sometimes, during installation or with times, the application files get corrupted and start conflicting, which results in causing various troubles and may result in showing the error. In this case, reinstalling the application may work for you.Expired Subscription: If your Hulu subscription plan is expired, this issue can show up. So, it is suggested to check your Hulu subscription status.
Now let’s follow the series of fixes that other affected users successfully utilized to fix the error code.
1. Restart Your Device
Before starting with other potential fixes, it is suggested to restart your device. Rebooting your device will shut down the entire applications and services running in the background and also solve internal glitches causing problems. So just restart your device and once it’s done, launch the Hulu application and check if the issue is still there or not.
2. Check Hulu Servers
If the Hulu servers are down due to maintenance and not working correctly, this stops the Hulu app from working and playing content in between and might show the error. So, it is recommended to check the Hulu servers. Follow the steps given to do so:
3. Force Stop Hulu App
If you are using the application version of Hulu on your devices, like an Android phone or Android TV, then try force-stopping the Hulu application on your device and relaunching the Hulu application to solve the issue. To force stop the Hulu application, follow the steps given.
3.1 Android Phone:
Now launch the Hulu application and check if the issue is resolved or not.
3.2 Android TV
Now launch the Hulu app on your TV and check whether the error still appears.
4. Remove DNS Cache
DNS cache refers to the temporary information storage about the previous DNS on the operating system or the web browser. And this gets stored cache corrupted or outdated with times, causing the problem. If you are streaming Hulu on a computer, you can try clearing the DNS cache to solve the error. To remove the DNS cache, follow the steps given:
5. Clear Hulu App Cache
Many times, the cache files of the Hulu applications get corrupted and cause problems while streaming content on the app. So, it is recommended to clear the application’s cache files and see if the problem get resolved. To clear the cache files of Hulu, follow the steps given:
5.1 Android Phone
5.2 Android TV
Now check whether the Hulu error code 2 -998 is fixed.
6. Power Cycle Your App
If clearing the cache won’t work, power cycling the Hulu app may work in your case. Many users reported this works for them to fix Hulu error code 2- 998. To power cycle your Hulu app follows the steps given: Check if the error is fixed or not.
7. Reinstall Hulu App
If none of the above fixes worked for you, the problem might be related to the Hulu app. If some of the application files get corrupted, it stops the application from functioning correctly. In this case, uninstalling and reinstalling the Hulu application may work for you. To reinstall the Hulu application, follow the steps given:
7.1 Android:
7.2 Windows PC
After reinstalling the app and signing in with your credential, launch the app to see if the problem is resolved.
8. Contact Hulu Support Team for Assistance
In the end, if none of the fixes works for you, then the only option is to contact the Hulu support team by raising a complaint from the app itself or by mail, and they will revert you with a solution.
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